Clear terms for using the Zenrom website and working with our team.
These terms govern your use of the site, your inquiries, and any future engagement with Zenrom unless a separate signed agreement says otherwise.
1. Use of the website
You may use this website to learn about Zenrom, submit inquiries, and communicate with us about potential services. You agree not to misuse the site, interfere with its operation, or attempt to access areas or systems that are not intended for public use.
2. Service inquiries and proposals
Information on this site is provided for general business and marketing purposes. A contact form submission, discovery call, proposal, or pricing discussion does not create a binding service relationship by itself. Any project work, scope, timing, fees, and deliverables are finalized only through a separate written agreement approved by both parties.
3. Client responsibilities
If you engage Zenrom, you are responsible for providing reasonably accurate information about your business, systems, workflows, and goals. Delays, incomplete access, or inaccurate business information may affect recommendations, implementation timing, or project outcomes.
4. Fees and payment
Unless a custom agreement states otherwise, quoted fees cover only the specific scope described in the proposal. Additional work, urgent requests, third-party software costs, platform fees, or expanded implementation phases may be billed separately. Invoices are due according to the agreed payment schedule.
5. No guarantee of specific outcomes
Zenrom focuses on business automation, operational efficiency, and growth opportunities. However, results depend on the business, industry, existing systems, data quality, timing, implementation choices, market conditions, and ongoing internal adoption. For that reason, savings, growth, and efficiency improvements are always estimates and are not guaranteed.
6. Intellectual property
Unless otherwise agreed in writing, Zenrom retains ownership of its pre-existing methods, templates, frameworks, internal tools, and know-how. Upon full payment, the client receives the rights specifically described in the signed agreement for the custom deliverables produced for that project.
7. Third-party platforms and AI tools
Our work may involve third-party software, APIs, analytics platforms, automation services, or AI systems. Those services are governed by their own terms, privacy practices, pricing, uptime, and usage limits. Zenrom is not responsible for third-party outages, policy changes, feature removals, or pricing updates outside our control.
8. Confidentiality
We treat non-public business information shared through a project as confidential and use it only for legitimate evaluation, delivery, support, and legal compliance purposes, subject to any specific confidentiality terms in a signed agreement.
9. Disclaimer
This site and its contents are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Zenrom disclaims implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of liability
To the maximum extent permitted by law, Zenrom will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from your use of the site or from any services, even if the possibility of those damages was discussed. Any direct liability will be limited to the amount paid to Zenrom for the specific services giving rise to the claim during the twelve months before the event.
11. Changes to these terms
We may update these terms from time to time to reflect changes in our business, services, or legal obligations. The updated version becomes effective when posted on this page.
12. Contact
For questions about these terms or to discuss a project inquiry, please use the contact page on this site.