How Zenrom handles inquiry data, website information, and project communications.
This policy explains the categories of information we may collect, how we use it, and the choices available to you.
1. Information we collect
We may collect information you provide directly, such as your name, email address, company name, website, industry details, project comments, and any business information you choose to share through the contact form or later communications.
We may also collect standard website usage information, such as pages viewed, browser type, approximate device information, referring pages, and technical logs used to maintain security and performance.
2. How we use information
We use information to respond to inquiries, evaluate service fit, prepare proposals, communicate about projects, improve the website, protect our business from misuse, and comply with legal obligations.
3. Business and AI workflow information
If you choose to share operational data, workflow details, system screenshots, or other business materials during a project evaluation, we use that information only for assessment, planning, service delivery, support, and related internal business purposes unless a different written agreement applies.
4. How we share information
We do not sell your personal information. We may share information with service providers that support hosting, analytics, communications, security, invoicing, or project operations. We may also disclose information when reasonably necessary to comply with law, enforce agreements, investigate abuse, or protect rights, safety, and security.
5. Data retention
We keep inquiry and project information for as long as reasonably necessary to respond to you, maintain records, provide services, resolve disputes, and meet legal or operational obligations. Retention periods may vary depending on the nature of the relationship and the information involved.
6. Cookies and analytics
This website may use basic cookies or similar technologies for functionality, traffic measurement, performance, and security. You can usually manage cookie preferences through your browser settings.
7. Security
We use reasonable administrative, technical, and organizational measures to protect information, but no website, email system, or online transfer method can be guaranteed to be completely secure.
8. Your choices
You may contact us to request updates or corrections to information you previously submitted. Depending on your location and applicable law, you may also have additional rights relating to access, deletion, or objection.
9. Third-party services and links
The site or our work may involve third-party tools, websites, or integrations. Their privacy practices are governed by their own policies, not this one.
10. Policy updates
We may revise this policy from time to time. The latest version posted here will apply from its publication date unless stated otherwise.
11. Contact
If you have privacy questions or want to update information you shared with us, please use the contact page on this site.